Proper dental hygiene is something that’s ingrained in all of us at an early age. We learned it from our parents, our dentist, or through advertising. It’s common knowledge that brushing multiple times a day keeps the dentist away. 

But what about our skin health? When it comes to the health of the largest organ of our body, most of us take it for granted despite the potential dangers that can pose a serious risk to our well-being.  

According to WHO statistics, skin diseases are currently among the top 10 most common reasons for seeking primary health care. Unfortunately, doctors diagnose about 30% of cases too late. Some cases are not diagnosed at all due to delayed visits to the doctor or lack of general knowledge.

Our mission is to facilitate a better knowledge of skin diseases and provide a means by which people can easily monitor their skin health.  Not to mention, we want to do our part to contribute to a world filled with healthy, vibrant people. 

How to Start with Skinive

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What is Skinive?

Skinive is a convenient way to detect and assess skin disease risks with your smartphone! Simply take a photo of the skin pathology and send it to the Skinive app for timely analysis.

Skinive is represented by mobile apps for consumes (patients) – Skinive app, for medical professionals – Skinive MD app, and Skinive.Cloud – API service for third party developers to integrate Skinive technology as whitelabel into Digital Health Solutions: telemedicine services, EMR, EHR, Health & Beauty apps.

Skinive checkup:

– Increases the detection rate of skin diseases with instant screening;
– Fewer referrals to specialists thanks to primary screening at home;
– Reduce the cost of identifying skin conditions when not necessary;
– Reduces the cost of treatment by detecting diseases at earlier stages;
– Skinive also lets you store photos to track changes over time, helping you closely monitor your health over the long term.

Currently, Skinive’s algorithm boasts an accuracy rate of over 90%, which is on par with professional dermatologists.

Which kind of application can I install in the App Store or Google Play?

You can install the patient’s app – Skinive. This is the application with the orange icon.

And you can install the application for medical professionals – Skinive MD, which has an blue icon.

How do I use Skinive apps?

It’s really easy. Kindly follow the instructions provided within the application.

Does Skinive replace a Doctor?

Skinive is not a diagnostic device, therefore it is not a replacement for a qualified specialist. Skinive will, however, help you become more knowledgeable and aware of your skin’s health so that you can schedule a visit to a doctor if and when it is necessary. Should you feel uncomfortable, or notice that your skin abnormality is changing, becoming more irritated, or starting to bleed, we recommend you visit a medical specialist without hesitation.

Who should use Skinive?

According to UN statistics, about 1/4 of the world’s population suffers from a skin disease. In order to avoid such unpleasant experiences, each person should be attentive to their health and routinely conduct self-examinations.

Our skin is visible to the naked eye, making it easier for us to assess its condition and control for blemishes or changes. However, only specialists, such as dermatologists or cosmetologists, can determine a threat at an early stage.

Many Skinive users have informed us that they were completely unaware they were at risk before they used the app and it detected a potentially dangerous skin condition. This highlights the importance of regular self checks and close monitoring with Skinive.

Is Skinive a suitable replacement for a doctor?

Skinive does not diagnose or prescribe treatment. Therefore, it can never replace a doctor. It can, however, help you to perform self-exams and assess skin health risks with a high rate of accuracy.

Skinive helps you get to know your skin better so you can visit your doctor on time and be prepared. If at any point you feel uncomfortable or see a spot on your skin change, become irritated or bleed, we recommend that you visit a specialist doctor without hesitation.

Is my personal information safe?

Confidentiality is of utmost importance to us. Skinive does not share your personal information with third parties and takes all possible measures to ensure the security of your data.

The responsibility of our company to the work process is confirmed by Certificate ISO 13485 (Quality Management System).

All data that you provide to us is stored on secure cloud servers with trusted service providers that operate in accordance with global standards. We do our best to ensure that external service providers process your data securely and in accordance with applicable laws.

All data that you provide through the Application and / or Website is encrypted when transmitted to and from servers using TLS. In addition, the data remains encoded when stored on servers.

Read our privacy policy for more information.

About skin Self-Examination

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How do I conduct a Skinive check-up?

Skinive’s algorithms require high-quality images at maximum magnification in order to achieve accurate results.

Follow Skinive recommendations:
– Take photos using natural daylight, or in a brightly-lit room if possible
– Use the “Square” aspect ratio and aim the mole in the center of the frame;
– Remove all foreign objects (excess hair, jewelry, skin folds, etc.) from the frame, as well as anything that may cast a shadow on your skin ailment and diminish the quality of your photo
– Hold the camera at a distance of 10–20cm perpendicular to the skin and take a clear photo from the minimum focal length;
– Upload the photo to the Skinive app and get your results in only a few seconds!

Double check: Take 2-3 photos of the same mole or abnormality by adjusting the focal length by 2-5cm and send it to Skinive for verification. The result should be the same. However, if the results do not match, schedule an in-person consultation with a specialist.

Why do I need to track my skin regularly?

It is vital to track your skin’s condition on a routine basis in order to prevent possible diseases at an early stage. It could save you time and money on trips to a specialist, but more importantly, it is beneficial to your overall well-being and could save your life.
Regular Skin Self-control: Perform weekly self checks, and be on the lookout for any new formations or blemishes. We recommend doing so after a bath or shower when you have the opportunity to examine yourself from different angles using a mirror.
Mole control: Moles and other formations can grow and evolve over time. Once a month, take a photo of your moles that are more than 5mm in diameter or irregular in shape.
Use ABCDE Rule: Look out for asymmetry, uneven borders, and uneven color. If at any time you feel uncomfortable or see an area on your skin changing, becoming irritated, or bleeding, we recommend that you visit your doctor without hesitation. See our homepage for further information.

What skin diseases can Skinive identify?

Skinive is able to detect various skin conditions from the following classifications:

– Viral diseases: warts, papillomas, herpes;
– Fungal diseases: skin and nails mycoses;
– Papulo-squamous disorders: psoriasis, dermatitis, lichen;
– Acne: blackheads, milium, rosacea;
– Benign formations: moles, angioma, dermatofibroma;
– Pre-Cancer: dysplastic nevus, keratosis, Bouen’s disease;
– Skin cancer: melanoma and lentigo, SCC, BCC.

The list of diseases we are able to identify continues to expand as we further improve the accuracy of our algorithm. Check out our blog for the latest updates.

What should I do if Skinive detects a disease risk?

First, do not panic. The Skinive algorithm can sometimes misinterpret the skin ailment if the quality of the photo is inadequate. That’s why we strongly urge you to submit 3 photos of the same skin pathology.
If all 3 photos indicate a high level of risk – see a doctor as soon as possible.
If all 3 photos indicate an average level of risk – schedule a visit to the doctor within the next 1-2 weeks, or use a scheduled examination to get a doctor’s consultation.
Contact Skinive technical support if the minting result is different each time.

Is Skinive certified and clinically proven?

Skinive solutions are CE marked and meet all regulatory requirements for medical device class. Skinive is a Class 1 medical device that uses clinically proven technology.

Moreover, Skinive company has an ISO13485 Certificate, which confirms compliance with the requirements of regulators for the quality management system of medical device manufacturers.

Prescribe me a treatment for the disease

We are sorry, but our app does not prescribe treatment. We recommend that you have your skin checked in the Skinive app and then see a specific doctor.

The app provides different results when evaluating the same photo several times

Please make sure you follow the instructions for taking pictures https://youtu.be/gwXA7asDOS4

In case the problem persists while following the photo instructions, please email us at support@skinive.com.

About Apps

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Why was the app previously/not available now?

We are currently performing technical maintenance, which may result in temporary difficulties in accessing the service.

The feature is not in Skinive. What should I do?

You can always share your ideas by simply writing to support@skinive.com

We highly appreciate your suggestions. Your ideas will be taken into account as we plan for future improvements. We’ll try to implement it as soon as possible. Thank you.

I didn't like the app, I'm not satisfied with the result I got

Please email us at support@skinive.com. We will happily consider all your wishes. And sure try to improve your user experience and take all problems into account in further app releases.

How can I change language?

In order to switch the language of the application you need to select your preferred language as the primary language on your phone.

How can I delete an account?

To delete the account you can follow these steps:

– Open the application.

– Navigate to your profile.

– Find the option to delete the account.

– Confirm the account deletion.

How to delete a skin check?

To delete scanned photos from the Skinive app, please follow these steps:

– Navigate to the home screen of the Skinive app.

– Select the skin check you are interested in the history of scans

– Swipe on the selected scan.

– Confirm that you want to delete the checks by agreeing to the prompt.

Why doesn't the photo pass the check?

You should check if you followed the instructions as required.

The photo still doesn't go through?

Kindly provide us by simply writing to support@skinive.com with additional information regarding the following:

– The type of lighting used when taking the photo (e.g., flash, daylight).

– The device used to capture the photo.

– The distance between the device and the subject being photographed.

– The images that you submitted for analysis.

– Any other pertinent details that you believe may be relevant.

Pricing and Payments

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Why should I pay to use Skinive?

Our mission is to help people look after and optimize their skin health. We want a world filled with healthy and beautiful people. That is why you can use the basic functions of Skinive App absolutely free!

The Skinive team has spent years developing the technology and applications, as well as obtaining all certifications and meeting proper regulations. With Skinive, you can rest assured that you are using high-quality innovation.

Yes, you don’t have to pay for basic features, however we recommend that you get a paid subscription to gain access to all the special features of the application. As a show of good faith, we will donate one-third of the proceeds from paid subscriptions to the activities of the Skinive Foundation. That’s right! With a paid subscription, you will help The Skinive Foundation make the world a safer, healthier, more vibrant place.

How do I buy a PRO subscription?

To subscribe, kindly follow the steps outlined below:

– Access your profile within the Skinive app.

– Select the subscription widget.

– Choose the subscription that best meets your needs.

– Follow the provided instructions to complete the subscription process.

What is my current subscription?

To view your current subscription type please follow these steps:

– Open the application.

– Go to your profile.

– Find the subscription widget in your profile.

– Look title the subscriptions.

How to cancel a subscription?

To unsubscribe please follow these steps:

– Open the app and go to your profile.

– Select the subscriptions widget.

– On the subscriptions screen, click on the “Manage Subscription” button.

– This will take you to the Google/Apple Store.

– Cancel your Skinive subscription from the store.

Why am I being charged?

Being charged for a subscription implies that you have previously subscribed to Skinive. To terminate your subscription, please follow to the instructions provided below.

To unsubscribe please follow these steps:

– Open the app and go to your profile.

– Select the subscriptions widget.

– On the subscriptions screen, click on the “Manage Subscription” button.

– This will take you to the Google/Apple Store.

– Cancel your Skinive subscription from the store.

Will I be charged after I install the app and register with it?

Upon installation or registration of the app you are not automatically subscribed to subscription. 

Consequently, if you have not made any subscription purchases within the app you will not incur any charges upon uninstalling the app.

Where is Skinive available?

With the exception of the US and Canada, Skinive is available worldwide. If you are located in one of these 2 countries and would like to be kept informed about when Skinive will be on the market, please feel free to contact us.

How do I get in touch if I have other questions?

If you have any questions or encounter any issues with our platform, please contact us – we look forward to hearing from you!